Privacy Policy

Last updated on May 29, 2023

PERSONAL DATA PROTECTION

Arrow Service & Distribution s.r.l., VAT number: IT05945030657, registered with the Chamber of Commerce of Salerno, REA number: SA-485794, with registered office at Via Santa Maria La Carità, 65 - 84018 Scafati (SA) (hereinafter referred to as 'Arrow Service & Distribution' or 'we'), the operator of the online store www.arrowb2b.it, declares that all personal data (hereinafter referred to as 'data') are considered strictly confidential and are processed in accordance with applicable laws on the protection of personal data.The security of customer's personal data is a priority for us; therefore, we pay due attention to the personal data and their protection. In this Privacy Policy (hereinafter referred to as the 'Policy'), we provide information about the user's personal data that we collect, the legal basis for processing them, the purposes for which we use them, how long we retain them, and to whom we may disclose them. The Policy also outlines the rights of users regarding the processing of their personal data.In accordance with Article 13 of Legislative Decree No. 196 of June 30, 2003 (the 'Personal Data Protection Code'), we inform you as follows:The data provided by you (hereinafter referred to as the 'Data') in the relevant sections of the Website may be processed in compliance with the law and confidentiality obligations.

WHAT PERSONAL DATA DO WE PROCESS?

We process various types of data relating to users of our online store or our physical store locations.The most frequently provided data by users are those obtained through the order form for goods or services on our website. These mainly include the data necessary for the conclusion and execution of the purchase contract.Such data are necessary for order processing and can be categorized as follows:Identifying information, such as name and surname, and, in the case of legal entities, tax code and VAT number.Contact information, such as email address, postal address, billing address, telephone number, bank details, payment information.Contract-related data, such as purchased products, volume of services provided, and customer segment.The data will be processed for the following purposes: accounting, tax, commercial, marketing, statistical activities, and sending information regarding the services and features of our website. Data will be processed for the purpose of sending advertising material via email only if the user subscribes to the newsletter service.Regarding the aforementioned processing, you have the right to exercise the rights provided under Article 13 of the Law, including the right to know your registered personal data, obtain their updating, correction, or integration, and object to the processing of data for unlawful purposes or purposes other than those indicated in this privacy notice.